Privacy Policy

Effective Date: February 19, 2026

Last Updated: March 1, 2026

This Privacy Policy describes how NaleeM Pivot LLC (“we,” “us,” “our,” “Company”) collects, uses, shares, protects, and handles personal information when you visit https://www.naleempivot.com (the “Website”) and engage with our services, including handyman services, property management services, and purchases through our online store.

By using our Website or submitting any personal information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our Website or receive services:

A. Personal Information

We collect information you voluntarily provide, such as:

• Name
  
  

• Email address
  
  

• Phone number (including mobile for SMS messaging)
  
  

• Mailing address
  
  

• Payment information (e.g., credit card, digital wallet)
  
  

• Information related to your requests (service inquiries, quotes, rental applications)
  
  

B. Usage and Technical Data

Automatically collected when you visit the Website:

• IP address
  
  

• Browser type and version
  
  

• Pages viewed and time spent on the Website
  
  

• Cookies and tracking technologies
  
  

2. How We Use Your Information

We use collected information for purposes including, but not limited to:

• Providing and managing handyman services and property management services
  
  

• Processing orders placed through the online store
  
  

• Responding to inquiries or service requests
  
  

• Communicating with you via email, SMS/text messages, phone, or other channels
  
  

• Sending SMS messages, including confirmations, service reminders, and updates (with your consent)
  
  

• Improving the Website and customer experience
  
  

• Complying with legal obligations
  
  

SMS use will occur only with your explicit consent, and can include informational, transactional, or promotional messages based on the consent you provide. Messaging may include notices such as appointment or service updates. Message and data rates may apply. You may opt-out at any time by replying STOP or contacting us directly.

3. SMS / Mobile Messaging Consent

By providing your mobile number and opting in, you expressly consent to receive SMS/text messages from NaleeM Pivot LLC for the purposes you select (e.g., service updates, reminders, property management notifications, promotions). Consent is not required to make a purchase or receive services.

You may withdraw consent or opt-out of SMS messages at any time by:

• Replying STOP to any text message
  
  

• Contacting us at the contact information listed below
  
  

Opt-out requests will be honored promptly; after opting out, you may still receive non-promotional messages (e.g., service-related notifications) as permitted by law.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information:

• With service providers who help deliver services (e.g., payment processors, SMS service providers)
  
  

• To comply with legal obligations (e.g., court order, law enforcement)
  
  

• To protect our rights, safety, or property
  
  

• With your consent
  
  

We do not share SMS opt-in information with third parties for unrelated marketing purposes.

5. Data Security

We implement reasonable administrative, physical, and technical safeguards designed to protect personal information against unauthorized access, modification, disclosure, or destruction.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, track user behavior, and improve the Website. You may choose to disable cookies through your browser settings, but some features of the Website may not function properly as a result.

7. Third-Party Links

Our Website may contain links to third-party sites (e.g., payment platforms, vendors). We do not control and are not responsible for the privacy practices of these third-party sites. Review their privacy terms separately.

8. Children’s Privacy

Our Website and services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to remove it.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Accessing the personal information we hold about you
  
  

• Requesting corrections or updates
  
  

• Requesting deletion
  
  

• Withdrawing consent for processing
  
  

To exercise any rights, contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy at any time. The updated version will be posted on this page with a new Effective Date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact:

NaleeM Pivot LLC

Email: info@naleempivot.com

Phone: (470) 871-6065 
Address: 541 10th St NW, Atlanta, GA 30318